In one paragraph. If a page here states something incorrectly, we correct it, date the correction, and describe what changed rather than editing quietly. Substantive corrections are noted on the page itself. You do not need to be a customer to report one, and we would rather hear it from you than from a regulator reading it over your shoulder.
This policy covers every page on mdside.com. Last reviewed 2026-09-03.
How to report something
Contact us with the page URL and what you believe is wrong. The most useful reports name the statute, rule or ruling that says otherwise — but you do not need one; “this does not match what my board told me” is a perfectly good report and we will do the checking.
What happens next
- We acknowledge it. Within two business days, to a real person.
- We check it against the primary source — the statute, rule, board guidance or case — not against the page that prompted the report and not against another secondary summary.
- We act. If the page is wrong, it is corrected. If it is right, we say so and tell you what we relied on, so you can disagree with the source rather than with us. If the law is genuinely unsettled, the page is amended to say that.
- We tell you what we did. Whether or not the page changed.
How corrections are shown
- A substantive correction — anything that changes what a reader would do — is noted on the page, dated, and describes what was previously stated. We do not silently overwrite a claim somebody may have relied on.
- An update — the law changed, and the page now describes the new position — is reflected in the page’s last reviewed date, and where it is significant it also appears on the regulatory changelog.
- A typo or a broken link is simply fixed. We are not going to date-stamp a missing comma.
- If a page is materially wrong and we cannot immediately establish the right answer, we mark it as under review rather than leave a confident claim standing.
Corrections we have made
Nothing has been reported since this policy was published on 2026-09-03. When something is, it appears here. An empty log is only meaningful if you can see that it is maintained, so this section stays whether or not there is anything in it.
For completeness, the substantive changes we made to our own pages before this policy existed are described in the editorial standards: unsubstantiated testimonials and a star rating were removed, a stat band with unsupported figures was removed, and several state pages were rewritten after we found that competitor content we had been benchmarking against was itself wrong — most notably the Texas bill that was vetoed and is still widely published as law.
What we will not do
- We will not remove accurate content because a competitor objects to it being accurate.
- We will not change a factual claim because a client would prefer a different answer. If the law says a thing, the page says that thing.
- We will not quietly delete a page rather than correct it.
Related: how we source and review what we publish.
General information, not legal advice. Requirements differ by state and change often. Confirm your obligations with healthcare counsel licensed where you operate.